Appointments and Scheduling
Therapy appointments are available Monday through Thursday, with morning and evening openings varying by provider availability. Please note that late afternoon and evening appointments are in high demand and may have limited availability. Our office is closed Fridays; messages received after Thursday closing will be returned the following Monday.
Fees, Payment, and Insurance
Everyone’s health insurance coverage is different. Information about fees, payment, and insurance will be reviewed with you prior to beginning services. If you have questions about session fees, payment policies, or insurance-related matters, our office staff will be happy to provide additional information.
Communication and Response Times
Our office staff is available Monday through Thursday to assist with scheduling, general questions, and administrative needs. We strive to respond to calls, emails, and website inquiries promptly. Please note that electronic communication is for administrative purposes only and should not be used for urgent or emergency concerns.
Important Emergency Information
Our practice is an outpatient therapy practice and is not a crisis service. If you are experiencing a mental health emergency, are concerned for your safety, or need immediate assistance, please call 911, go to your nearest emergency room, or contact 988 for immediate support.
Returning Clients and Inactive Files
If a client has not been seen for an extended period, updated paperwork, updated fee information, or a new evaluation may be required before resuming services
Cancellation Policy
If you are unable to attend a session, please make sure you cancel at least 24 business hours beforehand. Otherwise, you will be charged for the full rate of the session.